SUBSCRIPTION ADMINISTRATIONUse the forms below to cancel your subscription or reset your password.
Please note that all cancellations are immediate, so if you have just paid the monthly fee and would like to have access to the site through the 30-day cycle, do not cancel until the day before your next payment is due. Once your cancellation is complete, you will receive an e- mail confirmation. Please be sure you receive a notice as this will confirm that you completed the process successfully! We do not provide refunds for subscriptions not cancelled correctly. Be sure to check your credit card or bank account statements each month for any recurring payments you make for any service. If you do not receive a confirmation or want to be sure you have cancelled, please email us at firstname.lastname@example.org.
If you started your subscription prior to November 2013, cancelling your subscription is a two-part process. Once you submit your information, your account on this site will be closed and you'll be forwarded to PayPal to complete the subscription cancellation. You must complete the cancellation with PayPal in order to cancel the monthly withdrawals. If you do not complete the process PayPal will continue the monthly withdrawals. We do not provide refunds for subscriptions that were not canceled properly, nor for partial month usage. Troubleshooting: If PayPal tells you that you have no active subscriptions or if you are unable to find your subscription number, simply find a recent payment you made to The Brad Traverse Group and click on the "details" of that transaction. That will lead you to a subscription number that you can click on and cancel the subscription there.
Once your cancellation is complete, you will receive an e- mail notice from PayPal. Please be sure you receive a notice as this will confirm that you completed the process successfully!
ATTENTION HOTMAIL USERS: Our system is almost never able to get password reset emails through to hotmail accounts. If you have a hotmail email as your login, please contact email@example.com directly for a new password.